Accomplished, results-driven Senior Leader in B2B and B2C Digital Business & Technology with 20+ years delivery experience, including five years in Banking & Finance and 10 years in Telecommunication. Proven ability to work in complex and challenging environments to determine business and customer needs then deploy the best solution. Polished professional in executing digital programs of work, including website development and back of house service/fulfillment, for blue chip and other high-profile enterprises. Assertive and collaborative leadership style, applying a disciplined approach combined with an agile mindset. Thrives in a fast-paced, multi-project environment.
Certified ScrumMaster® (CSM®)
Executive Manager for the Director of Infrastructure, Office of Innovation.
The Office of Innovation was a new business unit, with the charter to lead the transformation of Telstra from a Telco, to a Technology Enterprise. My role as EM for the Director of Infrastructure was to lead the development of a strategic enterprise-wide plan for the Infrastructure needed to drive and support this change. This required detailed consultation and ongoing negotiation with infrastructure SMEs both within and across business units.