Senior Leader, Digital Business, Technology and Innovation with 20+ years delivery experience in challenging and complex corporate environments.
Looking for a Toronto based leadership/strategy opportunity with a digital technology focus.
Passionate about all things Digital, Innovation, Entrepreneurship, new Go to Market technology, Diversity and Inclusivity. Multi-skilled professional, high energy, tenacious and diligent with a committed work ethic. High self awareness around stakeholder management, producing first class results through collaboration and a strong belief that longevity in relationships is paramount to enduring success. I view every new challenge as an 'adventure' offering an opportunity for both personal and professional growth.
Capability: Retail & B2B channels, Front & Back of House and cross portfolio alignment to business objectives and outcomes. Utilizing entrepreneurial and program management skill proficiency to shape, develop and lead major, unique and complex programs of work aligned to business drivers and benefits.
Industry experience: working exclusively in Telco since 2007. Prior to this, Banking & Finance, Manufacturing, and the Public Sector.
Since arriving in Toronto, I am extremely excited about new possibilities and the next stage of my career, both in paid employment as well as board member and advisory opportunities. An eternal optimistic, I always believe, 'The best is yet to come'.
Project managed the development and implementation of intranet materials for use by FoH resources. The principle objective being to decrease average handling times.
● Project governance and status reporting.
● Engaging stakeholders across Telstra to maximise performance outcomes.
● Site content development in consultation with SMEs and Telstra Managers.
● Liaison with Telstra in-house counsel for legal accuracy of content.
● Web pages site tested and bug fixed.
● Official launch to target groups by Telstra executives.